Cookie Policy

Last updated: June 20, 2026

This Cookie Policy explains how Gravox Oy, operating under the brand name Gravoks, uses cookies and similar technologies when you visit gravoks.com.

This policy should be read together with our Privacy Policy, which provides further information about how we collect, use, store, and protect personal data.

We use cookies that are strictly necessary to operate our website without asking for consent. We will request your consent before using non-essential cookies for purposes such as analytics, personalization, or advertising, where consent is required under applicable law.

You can accept, reject, or manage non-essential cookies through the cookie banner or cookie-preference settings available on our website.

1. What Are Cookies?

Cookies are small text files placed on your computer, smartphone, tablet, or other device when you visit a website.

Cookies may allow a website to:

Operate correctly and securely

Remember products placed in your shopping cart

Maintain checkout and customer-account sessions

Remember language or regional preferences

Understand how visitors interact with the website

Measure website and marketing performance

Provide personalized content or advertising where permitted

Similar technologies may include pixels, tags, scripts, software development kits, local storage, and other tracking technologies. In this policy, we refer to these technologies collectively as “cookies.”

2. Who Is Responsible for the Use of Cookies?

The operator responsible for the Gravoks website is:

Legal Company Name: Gravox Oy
Brand: Gravoks
Business ID: 2611939-2
VAT Number: FI26119392
Address: Höyläämötie 3 A, 00380 Helsinki, Finland
Email: support@gravoks.com
Phone: +358 9 682 4666

Third-party service providers may also be responsible for cookies or personal data processed through their services, depending on the nature of the service and the applicable data-protection arrangements.

3. Why We Use Cookies

We may use cookies and similar technologies to:

Operate and secure our website

Provide shopping-cart and checkout functionality

Process orders and payments

Prevent fraud, abuse, and unauthorized activity

Remember customer choices and cookie preferences

Maintain customer login sessions

Measure website traffic and performance

Identify technical errors

Understand how customers use our website

Improve our products, services, and shopping experience

Measure marketing-campaign performance

Provide personalized advertising where you have consented

We will not use non-essential cookies before receiving any consent required by applicable law.

4. Categories of Cookies We Use

4.1 Strictly Necessary Cookies

Strictly necessary cookies are required for the operation, security, and essential functions of our website.

They may be used for:

Website security

Shopping-cart functionality

Checkout and payment processing

Order processing

Customer-account sessions

Fraud detection and prevention

Network and traffic management

Remembering your cookie-consent choices

These cookies cannot normally be disabled through our cookie-preference tool because the website may not function correctly without them.

However, you may be able to block them through your browser. Blocking strictly necessary cookies may prevent you from using functions such as the shopping cart, customer login, checkout, or payment processing.

4.2 Functional and Preference Cookies

Functional cookies allow the website to remember choices you make, such as:

Language

Country or region

Currency display

Website display preferences

Previously selected settings

Functional cookies that are not strictly necessary will only be used where you have provided the required consent.

Rejecting these cookies may reduce website personalization, but essential shopping functions should remain available.

4.3 Analytics and Performance Cookies

Analytics and performance cookies help us understand how visitors use our website.

They may collect information about:

Pages viewed

Links or buttons selected

Time spent on pages

Traffic sources

Browser and device type

General location based on an approximate IP address

Website errors

Website loading and performance

General browsing patterns

We use this information to measure performance and improve our website and customer experience.

These cookies will only be used where you have provided the required consent.

4.4 Marketing and Advertising Cookies

Marketing and advertising cookies may be used to:

Measure advertising effectiveness

Understand interactions with advertising campaigns

Limit how often an advertisement is shown

Create or infer advertising audiences

Display advertising that may be more relevant to your interests

Measure purchases or other actions connected to advertisements

These cookies may be placed by Gravoks or approved third-party advertising and marketing providers.

Marketing and advertising cookies will only be used where you have provided the required consent.

5. Cookies Used by Shopify

Our online store is hosted on Shopify. Shopify and its service providers may use cookies and similar technologies to provide services including:

Website hosting

Shopping-cart operation

Checkout

Payment processing

Customer authentication

Website security

Fraud prevention

Store analytics

Customer privacy and consent management

Some Shopify cookies are strictly necessary for our website and checkout to function. Other Shopify technologies may be used for analytics, personalization, or marketing only after the required consent has been obtained.

The cookies and technologies used may vary depending on:

The Shopify services enabled on our store

Installed applications

Customer location

Browser or device

Cookie-consent choices

Website and checkout activity

6. Third-Party Services

We may use third-party providers to support our website and business operations, including:

Payment providers

Shipping and delivery providers

Website analytics providers

Advertising platforms

Customer-support services

Email and communication services

Security and fraud-prevention providers

Shopify applications and integrations

These providers may use cookies or similar technologies when their services are active.

Whether a third party acts as a data processor, joint controller, or independent controller depends on the service provided and the applicable contractual and legal arrangements.

Non-essential third-party cookies will only be activated where the required consent has been obtained.

7. Detailed Cookie Information

The exact cookies used on our website may change when we update Shopify settings, add or remove applications, change payment providers, or modify analytics and marketing services.

Where available, our cookie-preference panel provides current information about cookie categories and the technologies used on our website.

Information may include:

Cookie or technology name

Provider

Purpose

8. Giving, Refusing, and Withdrawing Consent

When you first visit our website, you may be shown a cookie banner that allows you to:

Accept non-essential cookies

Reject non-essential cookies

Review cookie categories

Select which categories you want to allow

Strictly necessary cookies may be used without consent because they are required to provide the website and services you request.

Your decision to reject non-essential cookies will not prevent you from accessing the general website. However, some optional features, personalization, analytics, or marketing functions may be unavailable.

You can withdraw or change your consent at any time through the cookie-settings or privacy-preferences link available on our website.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

9. Managing Cookies Through Your Browser

You may also manage cookies through your browser settings.

Depending on your browser, you may be able to:

View stored cookies

Delete individual or all cookies

Block third-party cookies

Block cookies from selected websites

Block all cookies

Receive a warning before cookies are stored

Browser settings vary. Please refer to the privacy or cookie instructions provided by your browser provider.

Blocking all cookies may affect essential website functions, including:

Shopping-cart operation

Checkout

Customer login

Payment processing

Security features

Remembering cookie preferences

Deleting cookies may also remove previously saved preferences, including your cookie-consent selection.

10. How Long Cookies Remain on Your Device

Cookies may be either:

Session cookies: These generally remain active only during your browsing session and are usually deleted when you close your browser.

Persistent cookies: These remain on your device until their stated expiration date or until you delete them manually.

The retention period depends on the cookie’s purpose, configuration, and provider.

We aim to retain cookie-related information only for as long as necessary for the purpose for which it was collected, subject to applicable legal, security, accounting, and technical requirements.

11. Personal Data and International Transfers

Some cookies may collect or generate information that qualifies as personal data, such as:

IP address

Device identifiers

Browser information

Customer-account identifiers

Online activity

Order or checkout activity

Advertising identifiers

Where cookie information involves personal data, it will be handled as described in our Privacy Policy.

Some service providers may process information outside Finland or the European Economic Area. Where required, appropriate safeguards will be used for international transfers of personal data.

Please review our Privacy Policy for more information about data recipients, international transfers, legal bases, retention, and your data-protection rights.

12. Your Data-Protection Rights

Depending on the circumstances and applicable law, you may have the right to:

Request access to your personal data

Request correction of inaccurate personal data

Request deletion of personal data

Request restriction of processing

Object to certain processing

Request data portability

Withdraw consent

Submit a complaint to a competent data-protection authority

These rights may be subject to legal conditions and exceptions.

More information about exercising your rights is available in our Privacy Policy. You may also contact us using the information provided below.

13. Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in:

Cookies and technologies used on our website

Shopify services or settings

Installed applications

Analytics or advertising providers

Business operations

Legal or regulatory requirements

The revised version will be published on this page with an updated “Last updated” date.

We encourage you to review this Cookie Policy periodically.

14. Contact Information

For questions about this Cookie Policy, our use of cookies, or your privacy rights, please contact us:

Legal company name: Gravox Oy
Brand: Gravoks
Business ID: 2611939-2
VAT number: FI26119392
Email: support@gravoks.com
Phone: +358 9 682 4666
Business hours: Monday–Friday, 9:00 AM–5:00 PM Finland time
Address: Höyläämötie 3 A, 00380 Helsinki, Finland